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Privacy policy

1.1. Identity of the website/owner

  • Brand name: Europlay
  • Trading name: Europlay
  • Company type: PLC
  • Company reg. no.: BE 0465 721 645
  • VAT identification number: BE 0465 721 645
  • Company registered office: Eegene 9, 9200 Dendermonde
  • Telephone number: 0032 (0)52 22 66 22
  • E-mail:
  • Website:
  • Bank account number: BE62 7370 0061 2961

Europlay, with its current website, aims to enable all interested parties to find out about the goods and services which are supplied by Europlay. The regulations and conditions provided below apply to the use of Europlay’s website and all website users are bound by these regulations and conditions. The website visitor hereby states that they expressly agree to take responsibility for reading these regulations and conditions and being up-to-date with the most recent version.

1.2. Access to the website

All information, in the form of text, files and images or any other formats, is provided by Europlay for information purposes only.

All interested persons may access this information however Europlay retains the right, at any moment of its choosing and without prior notification, to change the regulations and conditions corresponding to access to the website or to limit access to the entire website or parts of it.

Access to private sections of the website can be set depending on the provision of information by the website visitor/user. The visitor/user who provides this information, hereby states their agreement that this information is the property of Europlay and that the simple fact of providing this information to Europlay, shall afford the latter express consent to use the information in accordance with the privacy policy of Europlay.

The provision of access to the private section of the website belonging to Europlay via the use of user name and passwords may be changed or refused by Europlay at any time without this giving rise to any form of compensation.

1.3. Liability with respect to the information provided

All of the information that is found on the website in the form of texts, documents, images, databases, etc. is provided by Europlay without this offering any form of guarantee or warranty with respect to Europlay in relation to availability, supply or suitability for commercial or private purposes.

Europlay shall accept liability regarding neither use of the text, documents, images or other information on this website, nor its execution.

1.4. Links

In order to simplify the visit to Europlay’s website for the user, links to third websites are provided. The visitor is free to use or not use these links.

Any damage that is caused due to accessing the links provided shall fall outside the liability of Europlay as no guarantees are provided with respect to use of these third sites or regarding the information that can be found there.

The user of the website who identifies that a link is incorrect and/or does not function correctly, may report this to Europlay at any time. Europlay shall retain the right to add new links or delete existing links at any time.

1.5. Protection of intellectuel property rights

The logo and the name of Europlay NV are protected by copyright and may under no circumstances be reproduced without the permission of Europlay NV.

Other trading names or brand names on the website of Europlay shall only be used with the express consent of the intellectual property owners.

Furthermore, Europlay shall not accept any liability for the availability of information on its website that may breach the intellectual property rights of third parties.

Parties who believe that their intellectual rights have been violated due to unauthorised use of their work on Europlay’s website are kindly invited to notify Europlay as quickly as possible, who will then do all it can to remove the offending material from the website, at least temporarily.

1.6. Privacy Policy

Europlay collects, registers and processes personal details from customers and users of its services. Specific data must be provided, e.g. in order to buy a product, create an account or register for our newsletter.

Other details are gathered automatically by cookies and other systems that collate information (such as IP address, use of the site, language and type or browser, etc).

The data that is provided explicitly or in an automated manner will be recorded and processed in the data file of Europlay. Europlay NV is the processing controller with respect to the personal details that are gathered via the website and/or other channels and controls any processes that are carried out by other parties on its behalf.

Europlay considers the protection of your personal living environment to be very important. Most of the information is available on or via the website without personal details having to be provided. In certain cases, however, you may be asked to provide this data. In that case, the data will be processed in accordance with the specifications of the General Data Protection Regulation.

Europlay NV offers the following guarantees:

  • Your personal details will only be collected and processed in order to provide you with the information you have requested or to realise the services you require online.
  • Your personal details will only be used for the intended objective.
  • Your personal details will not be passed to third parties unless we are obliged by a legal order to do so.
  • Europlay NV takes the best possible security measures to prevent third parties misusing your personal details.
  • Europlay NV offers you access to your data via a simple email request to E-mail.
  • You may always ask to have your details corrected or deleted or submit an objection to direct marketing practices via email to

Changes: Europlay may change the content of this privacy statement without notifying you. The implementation of changes on this page is sufficient.

1.7. Detailed information about the processing of personal data

Personal Data will be gathered for the following aims and via the use of the following services.

  • Contacting the user
    Contact form (
    Entering your personal data on the contact form implies your consent for this application to use your data to answer information requests, price questions and any other type of question.
    Gathered personal details: first name, last name, adress, zip code, municipality/city, telephone number, e-mail address.
  • Analytics
    The services mentioned in this chapter allow Europlay to examine and analyse web traffic and use this data to chart user behaviour.
  • Google Analytics (Google)
    Google Analytics is a web analysis service provided by Google Inc. (‘Google’). Google uses the gathered data to monitor and research use of this application, in order to produce reports in relation to its activities and share these with other Google services.
    Google may use the gathered data to contextualise and personalise advertisements within its own advertisement network.
    Gathered personal details: data that relates to cookies and usage.
    Processing location: US – Privacy Policy– Opt Out

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